A foundational strategic document that defines the core elements of a brand including purpose, vision, mission, values, personality, and positioning to ensure consistent brand expression.
Why the brand exists beyond making profit - its reason for being
Aspirational future state the brand aims to create
What the brand does to achieve its vision - its core business
Guiding principles that shape brand decisions and behavior
Human characteristics and traits that define brand character
Unique space the brand occupies in customer minds vs. competitors
Commitment to customers - what they can always expect
Industry: Outdoor Apparel
Purpose: Save our home planet. Values: Environmental responsibility, quality, activism. Personality: Authentic, rebellious, committed
Outcome: Strong brand loyalty through consistent purpose-driven messaging
Framework quản lý chiến lược qua 4 perspectives: Financial, Customer, Internal Process, và Learning & Growth
Structured formulas and templates for writing persuasive copy, including AIDA (Attention-Interest-Desire-Action), PAS (Problem-Agitate-Solution), and FAB (Features-Advantages-Benefits).
A systematic approach to understanding customer psychology, motivations, and decision-making processes for effective marketing.