A holistic approach to analysis that focuses on understanding how a system's constituent parts interrelate and how systems work over time and within the context of larger systems.
Systems thinking recognizes that the behavior of a system emerges from the interactions between its parts, not just the parts themselves. It emphasizes feedback loops, delays, and unintended consequences. This mental model is crucial for solving complex problems where linear thinking fails, helping identify leverage points for effective intervention.
Context: Urban Planning
Building more roads (linear solution) often increases congestion due to induced demand - systems thinking reveals the feedback loop
Context: Business Strategy
Lower prices → more customers → more sellers → better selection → more customers - understanding the reinforcing loop
Context: Software Engineering
Shortcuts today create maintenance burden tomorrow, slowing future development - recognizing the balancing feedback
The application of scientific and mathematical principles to design, build, and maintain structures, machines, systems, and processes that solve practical problems.
The capability of a system, process, or organization to handle growing amounts of work or to be enlarged to accommodate growth without compromising performance or efficiency.
Framework quản lý chiến lược qua 4 perspectives: Financial, Customer, Internal Process, và Learning & Growth
Framework thiết kế và quản lý enterprise systems qua 4 layers: Business, Data, Application, và Technology
Quy trình 5 bước lấy con người làm trung tâm để giải quyết vấn đề phức tạp và tạo ra giải pháp sáng tạo